Frequently Asked Questions
Need to Know
You’ve got questions, we’ve got riffs.
Here’s your all-access pass to everything you need to know before you check in and rock out. Wondering about parking on the Sunset Strip, our live music nights, or when you can jump in the pool? We’ve got you covered. Hotel Ziggy is a music-themed boutique hotel in West Hollywood that lives for good vibes, great stories, and late nights. Grab a slice and a drink at Pizza Girl, catch live sets in our lobby venue Backbeat, or dive into one of our legendary pool parties with DJs spinning all day.
Amenities
(the fun stuff)
Where can I eat or drink at Hotel Ziggy?
Craving something with attitude? Pizza Girl brings the heat with steamy pizzas, breakfast favorites, and bold flavors served daily in our lobby. It’s the go-to spot for an early start, a bite between sets, or a late-night fix after the Strip. Pair your meal with cocktails from our Lobby Bar, where the playlist never stops and the vibe stays easy. Want to kick back in your room instead? Order In-Room Dining and keep the good times rolling without ever leaving your space.
Does Hotel Ziggy have a pool?
Dive into the heartbeat of West Hollywood at Ziggy’s pool. It’s the centerpiece of the hotel and home to some of the best pool parties in the city. Think live DJ sets, pop-ups, and the kind of energy that makes every day feel like a Saturday. Our swim-up rooms put you just steps from the action, serving as your own private cabana for when you need to chill between sets. The atmosphere changes as often as the playlist, and you’ll never know who you’ll see. Want to catch the next event? Check out our upcoming lineup and join the party.
Does Hotel Ziggy have a fitness center?
Yes. Our fitness room is open 24 hours a day for guests and equipped with everything you need for a solid workout, including cardio machines, free weights, and space to stretch or train. If you prefer fresh air, we’re happy to point you toward nearby running routes along the Sunset Strip and in West Hollywood.
Does Hotel Ziggy offer valet parking?
Yes. Overnight valet parking is available for hotel guests for $65 per night. You’ll pull right up on Sunset Boulevard and we’ll handle the rest.
Can guests make or record music at Hotel Ziggy?
Absolutely. At Hotel Ziggy, creativity is part of the stay. Our Shred Shed gives guests access to electric and acoustic guitars, amps, the DreamGirl Producer Bag mobile recording studio, record players, a curated vinyl collection, ukuleles, tambourines, headphones, and even Walkmans with cassette tapes for a little throwback inspiration. Borrow what you need, experiment freely, and help us keep Ziggy’s mission alive to free the music.
Is Hotel Ziggy pet-friendly?
We’re a dog-friendly hotel in Los Angeles and we love when guests bring their furry family members along for the stay. Our on-site dog park, located right next to the hotel, makes it easy for your pup to stretch, play, and meet new friends. West Hollywood is also filled with pet-friendly patios and parks just a short walk away.
Please note that a $150 pet fee applies per stay.
Does Hotel Ziggy have ADA-accessible rooms and features?
Hotel Ziggy is a hotel for everyone. We offer ADA accessible guest rooms and accessible features throughout the public spaces of our hotel. Please visit our Accessibility page for more details and contact information, should you have further questions.
Can I host a private event, meeting, or creative session at Hotel Ziggy?
Yes. Hotel Ziggy has a brand-new space designed for small meetings, private events, and even creative sessions. The Loft at Ziggy features two private meeting rooms and a semi-private loft with its own pool table, making it ideal for brainstorms, shoots, or relaxed gatherings with personality. Learn more on our Meetings & Events page, submit an RFP, or reach out to mzarate@springboardhospitality.com to start planning your event.
POLICIES
(the not-so-fun stuff)
What is Hotel Ziggy’s cancellation policy?
All reservations must be canceled at least 24 hours before arrival to avoid a charge of one night’s room and tax. Any changes to your travel dates are subject to the best available rate at the time of modification.
Is Hotel Ziggy pet-friendly?
Yes. At Hotel Ziggy, we love our furry friends as much as we love good music. Pets are always welcome, but we do have a few simple guidelines to keep everyone comfortable.
Poolside is Pet-Free: For the comfort of all guests, pets can hang out anywhere except the pool area. It’s our space for human-only relaxation.
Leash Up: Keep pets on a leash when they’re in common areas. We want everyone’s stay to stay easy and enjoyable.
Keep It Clean: Please clean up after your pet. Waste bags are available around the property.
Quiet Time: We love a good jam session, but let’s keep it mellow in the rooms. Make sure your pet keeps things low-key so everyone can rest easy.
Let’s keep the good energy going by following these simple rules and making sure every guest, two-legged or four, has an unforgettable stay.
Please note that a $150 pet fee applies per stay.
What time is check-in and check-out at Hotel Ziggy?
Check-in begins at 3:00pm and check-out is at 12:00pm.
What is the City Worker Protection Fee?
An additional $10 per night Los Angeles City Worker Protection Fee is added to each reservation. This fee supports programs mandated by the City of West Hollywood that help maintain the health and safety of essential workers following the COVID-19 pandemic.
What does Hotel Ziggy’s Guest Amenities Fee include?
Hotel Ziggy charges a daily Guest Amenities Fee of $35 plus tax per night. This fee ensures every guest at our Sunset Strip hotel has access to the best parts of the Ziggy experience. It covers a mix of essentials and extras designed to make your stay as comfortable and entertaining as possible, including:
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Pool access
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24-hour fitness center
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Use of Shred Shed musical equipment
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Complimentary coffee
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Luggage storage
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High-speed Wi-Fi
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Domestic phone calls
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Complimentary access to seasonal pool parties
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Live music
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In-room coffee in select suites
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Use of the on-site dog park
The Guest Amenities Fee helps us maintain these offerings and continue to deliver the creative, music-fueled experience that defines Hotel Ziggy.
Who can I contact about my reservation at Hotel Ziggy?
If you have questions about your reservation, give us a call at (323) 654-4600 and our team will be happy to help. You can also view or modify your reservation online here.
Is smoking allowed at Hotel Ziggy?
Hotel Ziggy is a non-smoking property. A $500 cleaning fee will be applied if smoking occurs in guest rooms or indoor spaces.
HOURS & LOCATION
(the logistical stuff)
What is the hotel’s address?
Hotel Ziggy is located at 8462 West Sunset Blvd West Hollywood, California 90069
How far is Hotel Ziggy from LAX?
Hotel Ziggy is about 13 miles from Los Angeles International Airport (LAX). Under normal traffic, the drive typically takes 30 to 40 minutes, though during peak times it could take longer.
What is the neighborhood like around Hotel Ziggy?
Hotel Ziggy sits right on the legendary Sunset Strip in West Hollywood, where LA’s music scene grew up and blew up. The neighborhood is packed with iconic music venues, restaurants, and nightlife that keep the creative spirit alive. From catching a show at the Whisky a Go Go to dining under neon lights, everything that makes West Hollywood electric is just steps from our front door. Explore our Neighborhood Guide for local favorites and hidden gems.
When are the restaurant and bar open at Hotel Ziggy?
All-Day Dining: 7:00 AM – 10:00 PM
Pizza Window: 11:00 AM – 10:00 PM
The Lobby Bar serves cocktails until 12:00 AM.
Hours may vary during special events or private functions. For the latest schedule, check our Dining page or ask the front desk.
What are the room service hours at Hotel Ziggy?
Breakfast: 7:00 AM – 11:00 AM
All-Day Dining: 11:00 AM – 9:00 PM
Room service is available during these hours for all registered hotel guests. To place an order, dial room service from your in-room phone or scan the QR code located in your room for the digital menu.
When is the fitness center open at Hotel Ziggy?
Our on-site fitness center is open 24 hours a day, seven days a week, so you can work out whenever it fits your schedule.
When is check-in and check-out?
Check-in begins at 3:00 PM, and check-out is at 12:00 PM.
Early check-in and late check-out may be available based on availability. Please contact the front desk for details.